We present a study of Web user behavior when network performance decreases causing an increase of page transfer times. Real traffic measurements are analyzed to infer whether worsening network conditions translate into greater impatience by the user, which translates in early interruption of TCP connections. Several parameters are studied in order to gather their impact on the interruption probability on Web transfers: time of day, file size, throughput and time elapsed since the beginning of the download. From the results presented, we try to paint a picture of the complex interactions between user perception of the Web and network-level events.
User Patience and the Web: a hands-on investigation / Rossi, D.; Casetti, CLAUDIO ETTORE; Mellia, Marco. - STAMPA. - (2003), pp. 4163-4168. (Intervento presentato al convegno IEEE GLOBECOM 2003 nel novembre 2003) [10.1109/GLOCOM.2003.1259011].
User Patience and the Web: a hands-on investigation
CASETTI, CLAUDIO ETTORE;MELLIA, Marco
2003
Abstract
We present a study of Web user behavior when network performance decreases causing an increase of page transfer times. Real traffic measurements are analyzed to infer whether worsening network conditions translate into greater impatience by the user, which translates in early interruption of TCP connections. Several parameters are studied in order to gather their impact on the interruption probability on Web transfers: time of day, file size, throughput and time elapsed since the beginning of the download. From the results presented, we try to paint a picture of the complex interactions between user perception of the Web and network-level events.File | Dimensione | Formato | |
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https://hdl.handle.net/11583/1410424
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