Thinking Out of the Telephone Box: The S[m2]art Project and Turin's PEBA tool for Inclusive Urban Spaces

In recent years, the virtualization of goods and services and real-time data access have transformed urban areas. However, cities still struggle with inadequate physical and digital infrastructure to support the evolving needs of varied inhabitants. This challenge underscores the importance of strengthening social and community networks, which, despite leveraging digital benefits, remain reliant on physical spaces and equipment. In Italy, Law n. 41/1986 and Law 104/1992 decreed Public Administrations at the municipality level to develop the “Plan for the Elimination of Architectural Barriers” (PEBA), but its implementation has been limited. Fortunately, as of early 2024, different Italian Regions mandated municipalities to approve the measure by December 31/2024, addressing Sensory and Intellectual barriers as well. This directive has prompted the City of Turin to intensify its efforts to establish the PEBA. The S[m2]art project methodology aligns with Turin’s PEBA goals. It could address its scope by implementing an inclusive networked system of smart urban furniture to enhance public services and urban well-being. Central to this project is redesigning traditional telephone boxes into dynamic, adaptive elements. The project's design can be modified to accommodate all users, addressing criticisms of "inclusive" designs that inadvertently segregate users. By adhering to the principles of Universal Design, S[m2]art and the PEBA collectively can strive to develop urban spaces accessible and functional for all citizens.