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EnglishCollection-and-Delivery Points (CDP) have become increasingly important for couriers operating in the e-commerce sector. Through this way of delivery, it is possible to mitigate many issues related to the traditional home delivery (e.g. missing delivery, complex routing planning, and traffic delays). Despite this, there are still obstacles that prevent the CDP to become a dominant mode of parcel delivery. Through semi-structured interviews to companies working in the courier, express and parcel sector, this work aims to understand the enablers and barriers to the spread of the CDP mode of delivery, with a focus on the Italian market.
The Collection-And-Delivery Points Implementation Process from the Courier, Express and Parcel Operator's Perspective / Zenezini, Giovanni; Lagorio, Alexandra; Pinto, Roberto; Marco, Alberto De; Golini, Ruggero. - ELETTRONICO. - 51(2018), pp. 594-599. ((Intervento presentato al convegno 16th IFAC Symposium on Information Control Problems in Manufacturing INCOM 2018 tenutosi a Bergamo, Italy nel 11–13 June 2018.
| Titolo: | The Collection-And-Delivery Points Implementation Process from the Courier, Express and Parcel Operator's Perspective |
| Autori: | |
| Data di pubblicazione: | 2018 |
| Rivista: | |
| Abstract: | Collection-and-Delivery Points (CDP) have become increasingly important for couriers operating in... the e-commerce sector. Through this way of delivery, it is possible to mitigate many issues related to the traditional home delivery (e.g. missing delivery, complex routing planning, and traffic delays). Despite this, there are still obstacles that prevent the CDP to become a dominant mode of parcel delivery. Through semi-structured interviews to companies working in the courier, express and parcel sector, this work aims to understand the enablers and barriers to the spread of the CDP mode of delivery, with a focus on the Italian market. |
| Appare nelle tipologie: | 4.1 Contributo in Atti di convegno |
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| File | Descrizione | Tipologia | Licenza | |
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| 1-s2.0-S2405896318315088-main.pdf | 2a Post-print versione editoriale / Version of Record | PUBBLICO - Tutti i diritti riservati | Visibile a tuttiVisualizza/Apri |
http://hdl.handle.net/11583/2713173
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