Human Factor and Energy Efficiency in Buildings: Motivating End-Users Behavioural Change

Energy efficiency in buildings does not only rely on efficient technical solutions and design of the building features, but is also highly dependent on how occupants decide to set their comfort criteria, as well as on their energy-related and environmental lifestyles. In this perspective, raising user awareness among occupants by training them to adopt a more “green” and energy-friendly behaviour has become a crucial aspect for reaching energy efficiency goals in buildings. Motivating occupants to change their behaviour can become a challenging task, especially if they are expected to internalize and adopt the new behaviour on a long term. This means that information and feedback provided to the occupants must be stimulating, easy to understand, and easy to adopt in the daily routine. In this context, first methodological progresses are here presented within an European project, designed to raise user awareness, reduce energy consumptions and improve health and IEQ conditions in different typologies of demonstration case studies by providing combined feedback on energy, indoor environmental quality, and health. In particular, this paper presents one out of five MOBISTYLE demonstration testbeds – a residence hotel - located in central Turin (IT). In detail, this paper describes the setup of a tailored engagement campaign for hotel apartments and the reception area. Based on selected monitored variables, user-friendly feedback was defined to provide the users with real-time information on energy use and environmental quality, as well as guidance on how to save energy and optimize consumption profiles while creating an acceptably comfortable and healthy indoor environment.