The goal of this paper is to investigate the existence of a possible connection between Quality Management System certifications according to the ISO 9001 standard and the failure risk of a company. A sample of Italian manufacturing companies is studied in the period 2008/2010, characterised by the beginning of a severe economic crisis. The risk of failure of the companies is estimated by synthetising a set of economic/ financial indexes extracted from their balance sheet. The obtained index is assumed as the response variable subject to the effects of multiple factors: company size, regional development and certification. Preliminary results show the significance of the analysed factors.

ISO 9001 certification and failure risk: any relationship? / Franceschini, Fiorenzo; Galetto, Maurizio; Mastrogiacomo, Luca. - In: TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE. - ISSN 1478-3363. - STAMPA. - 29:11-12(2018), pp. 1279-1293. [10.1080/14783363.2016.1253466]

ISO 9001 certification and failure risk: any relationship?

Fiorenzo Franceschini;Maurizio Galetto;Luca Mastrogiacomo
2018

Abstract

The goal of this paper is to investigate the existence of a possible connection between Quality Management System certifications according to the ISO 9001 standard and the failure risk of a company. A sample of Italian manufacturing companies is studied in the period 2008/2010, characterised by the beginning of a severe economic crisis. The risk of failure of the companies is estimated by synthetising a set of economic/ financial indexes extracted from their balance sheet. The obtained index is assumed as the response variable subject to the effects of multiple factors: company size, regional development and certification. Preliminary results show the significance of the analysed factors.
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11583/2711798
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