Step by Step: Exploring Heritage Through a Mobile Augmented Reality Application at Palazzo Madama - Museo Civico d’Arte Antica (Turin, Italy)

Given the special characteristics of mobile technologies, museums and cultural heritage sites have started to use tablets as a way to facilitate visitors’ engagement and meaning-making process. Among the range of the available technologies, augmented reality and mobile navigation systems represent promising solutions to enable visitors’ physical and cognitive orientation. This paper presents and evaluates "Step by Step", an augmented reality mobile application developed for Palazzo Madama-Museo Civico d'Arte Antica (Turin).