A system to integrate unstructured and semistructured information resources: an application in an innovation design process

A system that integrates different tools, from multicriteria analysis and mathematical programming but also cognitive and social psychology, can be proposed to cope with complexities and uncertainties that generate criticality in the socio technical approach. The purpose of this paper is to examine the potentialities of this system, above all in terms of information fusion and use in various contexts, and to propose an application in relation to an industrial project, in order to support the conceptual phase of the design processre.