The increasing growth of Wikipedia poses many questions about its organizational model and its development as a free-open knowledge repository. Yochai Benkler describes Wikipedia as a CBPP (commons-based peer production) system: a platform which enables users to easily generate knowledge contents and to manage them collaboratively and on free-voluntary basis. The quality of its output is one of the main concerns related to Wikipedia. How would a CBPP environment guarantee at the same time the openness of its organization and a good level of accreditation? Which aspects of the project have more influence on quality? The paper offers an overview of one of the best-known quality processes in it.wiki (Italian Wikipedia): the Vetrina section (Featured Articles). It also suggests an explanation to quality accreditation issue which questions Benkler’s hypothesis. Thanks to a qualitative analysis carried out through in-depth interviews to Wikipedia users and through a period of ethnographic observation, the paper outlines Vetrina’s organization and the social factors related to quality definition.

La produzione di contenuti di qualità in un’organizzazione on line per la gestione collettiva delle conoscenze: il caso it.wikipedia.org / Monaci, Sara. - In: QUADERNI DI SOCIOLOGIA. - ISSN 0033-4952. - LIII:51/2009(2009), pp. 111-128.

La produzione di contenuti di qualità in un’organizzazione on line per la gestione collettiva delle conoscenze: il caso it.wikipedia.org

MONACI, SARA
2009

Abstract

The increasing growth of Wikipedia poses many questions about its organizational model and its development as a free-open knowledge repository. Yochai Benkler describes Wikipedia as a CBPP (commons-based peer production) system: a platform which enables users to easily generate knowledge contents and to manage them collaboratively and on free-voluntary basis. The quality of its output is one of the main concerns related to Wikipedia. How would a CBPP environment guarantee at the same time the openness of its organization and a good level of accreditation? Which aspects of the project have more influence on quality? The paper offers an overview of one of the best-known quality processes in it.wiki (Italian Wikipedia): the Vetrina section (Featured Articles). It also suggests an explanation to quality accreditation issue which questions Benkler’s hypothesis. Thanks to a qualitative analysis carried out through in-depth interviews to Wikipedia users and through a period of ethnographic observation, the paper outlines Vetrina’s organization and the social factors related to quality definition.
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11583/2502940
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