Biomedical technology is strategically important to the operational effectiveness of healthcare facilities. As a consequence, clinical engineers have become an essential figure in hospital environment: their role in maintenance, support, evaluation, integration, assessment of new, advanced and complex technologies in point of view of patient safety and cost reduction is become inalienable. For this reason, nations have begun to establish Clinical Engineering Department, but unfortunately, in a very diversified and fragmented way. So, a tool able to evaluate and improve the quality of current services is needed. Hence, this work builds a model that acts as a reference tool in order to assess the quality of an existing Clinical Engineering Department, underlining its defaulting aspects and suggesting improvements.

A multi agent system model for evaluating quality service of clinical engineering department / Gaetano, Laura; Balestra, Gabriella. - STAMPA. - (2011), pp. 1209-1212. ((Intervento presentato al convegno 33rd Annual International Conference of the IEEE Engineering in Medicine and Biology Society (EMBC ’11) tenutosi a Boston (USA) nel 30 agosto - 3 settembre 2011 [10.1109/IEMBS.2011.6090284].

A multi agent system model for evaluating quality service of clinical engineering department

GAETANO, LAURA;BALESTRA, Gabriella
2011

Abstract

Biomedical technology is strategically important to the operational effectiveness of healthcare facilities. As a consequence, clinical engineers have become an essential figure in hospital environment: their role in maintenance, support, evaluation, integration, assessment of new, advanced and complex technologies in point of view of patient safety and cost reduction is become inalienable. For this reason, nations have begun to establish Clinical Engineering Department, but unfortunately, in a very diversified and fragmented way. So, a tool able to evaluate and improve the quality of current services is needed. Hence, this work builds a model that acts as a reference tool in order to assess the quality of an existing Clinical Engineering Department, underlining its defaulting aspects and suggesting improvements.
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11583/2485979
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