Automation and digitalisation on the transport workforce: How can the shock be prevented?

The transportation industry is experiencing a significant transformation due to the increasing adoption of automation and digitalization. As a result, professionals in the industry are increasingly concerned about how these changes will impact the workforce, and they are seeking effective strategies to address any potential challenges. This paper presents the findings of a study that sought to identify barriers and opportunities related to the impact of automation and digitalization on the transportation industry workforce. The study involved a collective intelligence and consensus-building process through structured discussions among stakeholders and partners/experts during a sequence of thematic area group convocations and focus groups, as part of the WE-TRANSFORM project. Over 70 suggestions were recorded during 25 meetings, which were then transcribed and reported through rapporteurs of thematic groups and focus groups run within thematic areas. The process included a two-round Delphi-type of survey to formulate a narrower list of the most significant actions. The study's results highlight the importance of soft skill development, such as communication, collaboration, and problem-solving, in the face of automation and digitalization in the transport industry. The findings suggest that a more significant focus on developing these skills can help address potential challenges.