Identification of the Correct Disposal of the Waste Generated by COVID-19 in Colombia Applying Systemic Design

Introduction: the pandemic caused by the SARS-CoV-2 virus (COVID-19) has represented a significant increase in the use of disposable masks worldwide; particularly in Colombia, it has been evident that there is no knowledge about the disposal of these residues, this is reflected in high pollution rates. Objective: to propose a methodological guide to improve the disposal cycles of disposable masks, involving stakeholders and applying the Systemic Design methodology. Materials and methods: the methodology used included the collection of data through a Kano survey applied in different departments of Colombia. Remote interviews were conducted with experts in waste management. From these activities, it was possible to identify the different disposal methods used in Colombia. Results: a methodological guide that allows the correct arrangement of the masks, based on what was obtained with the application of the phases of Systemic Design, and the construction of the circular graphic that allows waste to return to the system. Conclusions: the research made it possible to identify that the correct disposition of the masks does not depend exclusively on the awareness of the communities, but also on the commitment of the industries involved; we hope that this study will be useful for future research.