Complex Social Value-Based Approach for Decision-Making and Valorization Process in Chinese World Cultural Heritage Site: The Case of Kulangsu (China)

China is undertaking effective actions to adhere to wider international standards with better consideration of the notion of authenticity, collective memory, identity, and the sense of belonging. Besides the traditional participatory management discussions, scholars are also interested in finding out how the ICTs can encourage and enable new forms of engagement with heritage in different cultural contexts. The article offers an innovative approach to understanding the value of community participation in order to obtain a more sustainable way for integrative approaches in cultural heritage management. It focuses on the identification of criteria for the evaluation of Digital Community Engagement (DCE) and proposes the multivariate evaluation model based on the online questionnaires and face-to-face interviews. The result shows that the transparency of the restoration process, the possibility of adopting bottom-up suggestions, and the coherency with the residents’ interests are the most important factors to influence the Willingness to Participate and the Willingness to Pay. The analysis based on theme-coding is essential to understand the opinions of various stakeholders with different educational and professional backgrounds. It concludes that multi-disciplinary and value-based methods should be encouraged as an exploratory way ofenhancing community engagement in the specified urban heritage context