Despite the increase in the globally connected population, there is still a high percentage of European citizens who do not have basic digital skills. In the era of smart cities, the Digital Divide affects the possibility for citizens to participate in public life through the use of ICT tools. To deal with this issue, the European Union promotes strategies to develop e-government tools, such as digital participatory platforms (DPPs), in order to connect citizens with the public administration. The research proposes a survey of Italian DPPs, investigated through a questionnaire, to bring out which strategies have been adopted in relation to participation, social inclusion and digital illiteracy, transparency of data, processes, and user-friendliness of the platform. With regard to these issues, certain elements of success of the DPPs presented are highlighted.

Digital Participatory Platforms for Urban Regeneration: A Survey of Italian Case Studies / De Filippi, Francesca; Coscia, Cristina; Cocina, Grazia. - In: INTERNATIONAL JOURNAL OF E-PLANNING RESEARCH. - ISSN 2160-9918. - ELETTRONICO. - Volume 9:Issue 3 (July-September 2020)(2020), pp. 47-67. [10.4018/IJEPR.20200701]

Digital Participatory Platforms for Urban Regeneration: A Survey of Italian Case Studies

De Filippi, Francesca;Coscia, Cristina;Cocina, Grazia
2020

Abstract

Despite the increase in the globally connected population, there is still a high percentage of European citizens who do not have basic digital skills. In the era of smart cities, the Digital Divide affects the possibility for citizens to participate in public life through the use of ICT tools. To deal with this issue, the European Union promotes strategies to develop e-government tools, such as digital participatory platforms (DPPs), in order to connect citizens with the public administration. The research proposes a survey of Italian DPPs, investigated through a questionnaire, to bring out which strategies have been adopted in relation to participation, social inclusion and digital illiteracy, transparency of data, processes, and user-friendliness of the platform. With regard to these issues, certain elements of success of the DPPs presented are highlighted.
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11583/2835606