Digital Participatory Platforms for Civic Engagement: A New Way of Participating in Society? Analysis of Case Studies in Four EU Countries

The article is focused on the digital participatory platforms (DPPs) as a tool to enhance civic engagement through dialogue and interaction with the Public Administration and to reduce Digital Divide. To this end, the article presents the objectives and the outcomes of “My Smart Quartier,” a project funded within the ERASMUS + 2017 Program, in which the Department of Architecture and Design (DAD) of the Politecnico di Torino participates with a consortium of European partners. The aim of this project is the setting up and testing strategies and actions to reduce digital illiteracy and increase citizen participation. Best practices from the project partner countries (France, Italy, Spain, Portugal) are selected and analyzed in order to understand if they can constitute innovative ways of participation and civic engagement. Specifically, the article identifies some parameters and indicators that can be used to bring out key success factors of digital participatory platforms.