Digital Platforms for Enhancing Participatory Design and Urban Regeneration: A Case Study in Turin (Italy)

This chapter explores an innovative approach to open policy-making and citizen-responsive urban planning. It reports on the ongoig project MiraMap carried out by the Politecnico di Torino from 2013. It started creating a crowdmap, engaging both citizens and the Public Administration in a reporting process concerning issues, and resources within the Mirafiori Sud administrative area of Turin (Italy), until it became a digital collaborative platform. It was a real case study geared at evaluating the use of open source technologies. MiraMap has been set up by integrating current administrative management process and involving new actors in the decision-making process through. Today the project is focusing mostly on encouraging forms of co-design and co-production, including gaming components. The chapter seeks to set up a methodological and technological framework, by addressing the complexity of urban planning and integrating the perspectives of citizens through their actual engagement.